consumer and quality

consumer and quality

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This Book Presents The Basic Guidelines To Help Consumers Make The Most Appropriate Purchase Decisions In The Contemporary Multichoice Environment.Important Features * Highlights Importance Of Quality As The Major Factor For Purchase Decisions. * Consumer Rights And Responsibilities Elaborated. * Consumer Complaint Redress Procedures And Consumer Court Cases Detailed. * Practical Case Studies And Examples Cited. * Tips On How To Deal With Various Situations Regarding Product Quality, Durability And After Sales Service. * A Simple Lucid Style Bereft Of Technical Jargon.General Readers Would Find The Presentation Interesting And Purposive. Consumer Activists, Professional Managers And Service Providers Would Also Find This Book To Be A Valuable Reference Source.A point worth noting is that the information supplied to a credit card agency may not remain confidential. The following paragraph illustrates this: Note aquot; Authorisation aquot; wanted as a form of declaration by HSBC: We hereby authorise you to inform the details of my/our transactions ... The issue of a credit card is subject to banka#39;s discretion and the bank reserves the right to decline the application without giving any reason. ... So take care if you want to keep confidential your financial status!


Title:consumer and quality
Author: D.B.N. Murthy
Publisher:Taylor & Francis - 2001-01-01
ISBN-13:

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